FAQ
When will my order ship?
Normally your item will be shipped and you should receive tracking within 2 business days after placing your order. Tracking may not update for 1-2 business days afterwards since it takes time for the post office to process and scan your package. If your shipment will be delayed, I will do my best to contact you via email.
Do you ship internationally?
Yes, I ship from the US to most countries.
Please note due to the constantly changing situation with international relations, it's possible that import duties or taxes may be charged on receipt of your shipment. I haven't encounted this situation yet when shipping via the US post office, but please be aware that this may be a possibility.
My item was damaged during shipping. Will you replace it?
Please contact me at [email protected] with a photo of the damage. Depending on the circumstances I can either reship or issue a refund.
My shipment was returned. Will you ship it again?
Please double-check your address information and be sure all required information is included (such as unit number, etc). I will reship if all information is correct and the package should be deliverable, otherwise I will need to refund your order.
If you have any questions not answered here, please contact me at [email protected] and I will do my best to respond in a timely manner.